Privacy Policy
Effective 3/11/2025
At Slooth, we prioritize the protection and privacy of our users and customers. This Privacy Support Policy outlines how we collect, store, and protect your data, and how you can manage or delete your personal information.
1. Data Collection
We collect the following types of data to provide our lead generation and AI-driven scraping services:
- Personal Data: Information such as names, email addresses, and phone numbers submitted voluntarily by users during account creation or interactions.
- Business Data: Company-related information, including website URLs, industry, and other publicly available business signals gathered through web scraping.
- Technical Data: Information related to how users interact with our platform, including IP addresses, device details, browser type, and activity logs.
2. Purpose of Data Collection
We use the data we collect to:
- Provide and improve our lead generation services.
- Personalize the user experience based on scraped data and AI insights.
- Communicate with users about platform updates, features, and support.
3. Data Usage
Your data is used solely for the following purposes:
- Opportunity Generation: To gather opportunities from publicly available sources for customer success managers.
- Service Improvements: Analyzing data to enhance our AI algorithms and scraping capabilities, ensuring better-quality leads.
- Support and Communication: Responding to customer inquiries and providing customer support services.
4. Data Sharing
We do not share your personal or business data with third parties except in the following cases:
- Service Providers: Third-party vendors who assist with platform operations (e.g., cloud storage, payment processors) but are obligated to protect your data.
- Legal Requirements: If required by law, we may disclose data in response to legal requests, such as subpoenas or court orders.
5. Data Security
We take the protection of your personal data seriously and implement industry-standard security practices, including:
- Encryption: Data transmission and storage are encrypted to safeguard sensitive information.
- Access Control: Limited access to personal and business data, ensuring that only authorized personnel can view it.
- Regular Audits: Periodic audits and assessments to identify and mitigate security risks.
6. Your Data Rights
You have the following rights with respect to your data:
- Access: You can request access to the data we hold about you.
- Correction: You can update or correct your personal and business information.
- Deletion: You may request that we delete your data from our system.
- Opt-Out: You can opt out of communications and data collection at any time.
To exercise any of these rights, please contact us at jacob@slooth.io.
7. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you choose to deactivate your account, we will retain your data for a period of 90 days before securely deleting it.
8. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party services. We encourage you to read their privacy policies before submitting any personal data.
9. Privacy Updates
We reserve the right to update or modify this Privacy Support Policy at any time. Any changes will be posted on this page, with an updated "Effective Date" at the top.
10. Contact Us
If you have any questions about this Privacy Support Policy or need assistance with your data, please contact us at:
- Email: jacob@slooth.io
- Phone: 832-415-7860
- Address: 6320 Main Street